Help and support with questions and problems

Please, use the Forum for support requests or write a ticket. Questions and answers in the Forum about our csv and xml data feeds are still available later and can be found and used by other users with similar problems.

Wiki csv4you

Instructions and explanations of the various functions and processes on csv4you can be found in the csv4you Wiki. All wiki contents are regularly updated and further supplemented. Should you discover errors and/or ambiguities, we look forward to your comments.
csv4you Wiki...

Supportforum

For questions regarding the operation of the system and the functioning of the interfaces offered here, please use also our Support Forum. In order to ask questions in the forum, you will need to register once as user.

Support-Forum....

We appreciate your feedback! Only through your questions, comments and feedback can we improve our offers to your preference and further extend. So, do not hesitate to ask, give us your opinions or ideas for new features.

Help and Info

Registered users find additional help texts via the button Help on the right side of every page.
More info pages: FAQ, News
Wiki-Pages (opens a new tab): Advanced Field Codes, eBay Tips

Tickets

Once you are logged in, you can find in your account the Tickets area. There you can report bugs in the software. We strive to correct any reported errors as soon as possible. General questions about the operation and functionality of the system will not answered through tickets.

Requests

You may contact us via our Contact Form anytime. However, we would ask you to read our Notes for inquiries page before.